quality controlFirst, we listen

The type and manner of cleaning needed is different for every client, so the first step in our quality control program is to listen and observe. You know your industry, your workplace and your customers, so hearing what you have to say about your cleaning needs is really important to us. And, we’ll have those conversations more than once. We check in with our clients on a regular basis and we’ll also ask that you call us if you have any concerns about the services you’ve received. We’ll also call you if we notice anything that requires your attention or if we can recommend some improvement. Close communication with our clients is one of the hallmarks of our success!

Good people, great tools, excellent training

We also do our best to hire the right people for our team. We prefer to hire local, not only to support the communities we serve, but also to avoid disruptions to your cleaning schedule due to issues like traffic jams. We only hire people who have demonstrated good communication skills to ensure that they will be able to successfully complete our training program, understand special instructions, be able to read product labels and properly operate equipment.
We use the right products for each type of cleaning job, and keep up to date with new products and technologies, and we use the proper tools and equipment.

Respectful on-site supervision

We treat our clients and our employees with respect. While on-site employee supervision allows us to correct and improve performance and technique, we don’t micromanage, rant, or terminate staff for minor issues, which is both demeaning and costly. As a result, we have a very low staff turnover rate, which makes our team experienced and efficient, and our rates very competitive.

For a no-cost consultation and price quote, please call Operations Manager, Warren Hallam, at 778-779-1221.

Customer Testimonials

Our company is built with experience, friendliness and proficiency
Tamara Watt HR Manager, Summit Brooke Construction Hallmark Facility Service has been cleaning our office for a year now. Tasha takes care of our office and we are so impressed with her work. We went through two cleaning companies before we tried Hallmark and like they say third times the charm! We recently had our office renovated and Tasha kept us always clean and professional looking throughout the process. We have found that Paul in the office is very professional and always responds to any requests we may have. We at Summit Brooke would highly recommend their service.
Gus Harti CEO, Aldergrove Credit Union Our credit union has been using Hallmark Facility Services for all our janitorial needs at our 6 locations for over 10 years and are most pleased with the service they provide. The company owner takes personal interest in the day to day opperations, which I find unique in this industry, and that's what sets them apart from other janitorial companies.
Debbie Hoffmann Facility Manager I Concentrix The service and commitment we’ve received from Hallmark Facility Services over the last two and a half years has been outstanding. Hallmark Facility Service goes above and beyond to ensure its clients are truly satisfied in every facet of janitorial care. We would highly recommend their services.

Call Us

Paul Weirich - General Manager
(604) 613-6450

Warren Hallam - Operations Manager
(778) 779-1221

Hallmark Facility Services

35 – 24455 61st Avenue 
Langley, BC 
V2Y 0R4